Returns & Exchanges
At KP Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures you can get back to your training with the perfect fit as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all hangtags are attached and the apparel is free of any signs of wear or gym chalk.
Label and Ship
Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects your returned gear, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing