Frequently Asked Questions
Everything you need to know about your KP Active gear.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I care for my KP Active performance wear?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach.
What is your return policy for fitness apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
Does KP Active offer international shipping?
Yes, we ship our performance gear worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.